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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yanna Casillas

Yanna Casillas

October 1, 2026

5  out of  5
rating by Yanna Casillas
"I’m with this insurance, and I can honestly say it’s one of the best I’ve had. I would like to give a big thank you to Don Pedro for being so respectful and kind, and for taking the time to help us. I truly appreciate all of his help!"
We responded:
"Thank you for the 5 star review! We look forward to working with you!"
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Karina Hernandez

October 1, 2026

5  out of  5
rating by Karina Hernandez
"Mr. Pedro is very kind and always finds solutions. I highly recommend him. 100% recommended! ⭐⭐⭐⭐⭐"
We responded:
"Thank you, Karina! I’m happy to hear that Pedro took such good care of you!"
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Jesus García

September 29, 2026

5  out of  5
rating by Jesus García
"had a great experience working with Pedro Medero. He was extremely helpful, attentive, and always willing to explain everything clearly. His professionalism and dedication to helping his customers really stand out. Thank you, Pedro, for making everything so easy!"
We responded:
"Thank you, Jesus! Pedro is a great part of the team here, we are lucky to have him and great clients like yourself!"
Profile photo of Annarelys Garcia

Annarelys Garcia

September 29, 2026

5  out of  5
rating by Annarelys Garcia
"Excellent service from Pedro Medero! He was knowledgeable, responsive, and very efficient throughout the entire process. He answered my questions clearly and made sure everything was handled properly. His professionalism and attention to detail are greatly appreciated."
We responded:
"Thank you, Annarelys! I agree, Pedro is great at helping assist with whatever you may need! I appreciate the 5 star review!"
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Christopher Carnivale

September 29, 2026

5  out of  5
rating by Christopher Carnivale
"Top notch service is the standard for this team. Thanks to Nicole, Heather, and Chris for making my home and auto insurance a breeze!"
We responded:
"Thank you for kind review! It’s always a pleasure working with you!"
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Carmina Spencer

September 28, 2026

5  out of  5
rating by Carmina Spencer
"Chris is great! He is always there for questions and very good natured and responsive. We love working with him."
We responded:
"Carmina, thank you for the 5 star review. I’ve always enjoyed working with you and your family! "
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Bea Acuña

September 28, 2026

5  out of  5
rating by Bea Acuña
"El señor Pedro me atendió muy amable y con toda la paciencia para atender mis necesidades excelente atención y servicio."
We responded:
"Gracias Bea! "
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Emily Kempfer

September 28, 2026

5  out of  5
rating by Emily Kempfer
"No complaints! The whole process was really easy and Pedro was very helpful and fast! Would recommend!"
We responded:
"Thank you, Emily for the 5 star review! I’m looking forward to getting to know you and working together!"
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Carol Zahrndt

September 12, 2026

5  out of  5
rating by Carol Zahrndt
"I spoke to Nicole and she was helpful and succinct. Whenever I see that she called or emailed, I’m always happy to respond. A+++"
We responded:
"Thank you Carol! We appreciate working with you!"
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T M

September 11, 2026

5  out of  5
rating by T M
"Nicole was a dream to work with! Great rates, and better service? What more could I ask for?!"
We responded:
"Thank you for your feedback and the 5 Star review! I’m happy to hear that Nicole was great to work with and exceeded your expectations! I’m looking forward to working with you! - Chris "
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Lynn Wells

March 7, 2026

5  out of  5
rating by Lynn Wells
"I worked with Fallon Cambers and she was awesome. I had been trying to get a policy from AAA and was frustrated after they strung me along for 2 months. With Fallon it only tok a couple days. I feel confident that I have the right policy and now have a great agent."
We responded:
"Hi Lynn, thank you for the 5 star review! We are looking forward to working with you!"
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What Goes Around Comes Around

September 18, 2025

5  out of  5
rating by What Goes Around Comes Around
"Chris has been my insurance agent for a little over three years. He's ALWAYS accessible and responsive to help with everything I need. He's friendly, patient and I now have three policies with him. I feel safe, secure and protected, and this is extremely important when it comes to insurance. Thank you, Chris!"
We responded:
"Thank you so much for the 5 star review! It’s always a pleasure!"
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Christian Davis

August 8, 2025

5  out of  5
rating by Christian Davis
"Greg is the man!! If you have any questions or need to get your insurance setup quickly, he is the guy to call."
We responded:
"Thank you for the 5 star review, Christian! I’m glad to hear that Greg took good care of you! I appreciate you and look forward to working with you! "
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monica lemming

August 5, 2025

5  out of  5
rating by monica lemming
"Chris and team are awesome! Always helpful when I call with questions or changes to my policy."
We responded:
"Thank you for the 5 star review, Monica! It’s always a pleasure!!"
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Bilal

August 1, 2025

5  out of  5
rating by Bilal
"Thank you Nicole for all the Help, we need people like you 🫡"
We responded:
"Hi! Thank you for taking the time to share your thoughts! We always strive to give the best service in Upper Arlington, Dublin and the rest of Columbus. Thank you!"
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Joe Smith

June 4, 2025

5  out of  5
rating by Joe Smith
"I have been with State Farm since 1978. Chris is the best agent I have ever worked with. He and his team, Heather, Nicole, Jimmy, and Greg, are always helpful and genuinely care about their clients' best interests. Plus they love DOGS!!"
We responded:
"Hi Joe, thank you so much for the kind review! I’ve really enjoyed getting to know you over the years. I appreciate your trust in myself and staff, thank you!"
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Linda Angels

March 7, 2025

5  out of  5
rating by Linda Angels
"I was in search of a new insurance company/agent. I am big on reviews I believe they speak volumes for the company's current clientele and how their sevices are rated.

After reading about 6 reviews...I came across Chris and State Farm. Was very impressed with the reviews for this office.

Let me say the reviews are absolutely right. When I arrived at this office I was warmly greeted promptly by Heather. And then out of an office comes Miss B who also warmly greeted me with a tail wag, a few sniffs and a very darling little face that looked as though she was happy I was there.

Not far behind Miss B...was Birdie who also promptly greeted me with a tail wag and a beautiful little face that said she was happy to see me.

As for the humans I was also promptly greeted by Chris, extremely nice man and then Greg another very friendly welcoming person. He looked at my insurance needs and came up with plans for my insurance policies. Greg took the time to explain my coverage on my policies and everything included. I was extremely but pleasantly surprised the time he took.

NEEDLESS TO SAY ....they now have all of my insurance. This office is loaded with customer service and absolutely awesome employees 2 and 4 legged. It is the old school way we all use to know and appreciate in the insurance industry.

Fellow pet owners you will be welcomed here with open paws...fellow insurers...unbelievable staff in this office. You WON'T BE SORRY. They did save me quite a bit of money from my old policy with Erie Insurance.
Linda"
We responded:
"Linda, it was so nice to meet you today! Miss B and Birdie appreciate all the pets you gave them😊. Thank you for trusting us with your insurance needs, I’m looking forward to working with you!
Thanks again, Chris "
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Jason Williams

January 14, 2025

5  out of  5
rating by Jason Williams
"I gave them a call after receiving yet another increase in my auto insurance from my previous company. They actually answered the phone and I actually spoke to a representative that was actually able to help me right then and there! Heather was very helpful in creating my new home and auto insurance and I am saving about $2,000 a year with even better coverage than I had with previous company. Had the whole thing finished up in less than an hour and now we are good to go with a new insurance company that costs less and with a company that when I call someone actually answers the phone, and that someone can actually help me with what I need, which to me is a big plus!"
We responded:
"Thank you so much for sharing your experience! I’m happy to hear that Heather was able to assist you and save on your coverage. We truly appreciate you choosing us and look forward to providing you with excellent service! - Chris "
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Christopher Wharton

January 6, 2025

5  out of  5
rating by Christopher Wharton
"A year ago I reached out to the Chris Champion State Farm office looking to review my existing auto policy that had been with a competitor for the past 20 years because of rate increases and reduced accessibility to the agent and staff for inquiries. Through the online quote I was introduced to Heather L. who scheduled a time to review my existing policy vs the online quote and made some worthwhile policy upgrades while reducing my overall cost compared to prior policy. A year later, one renewal completed, emails to Heather are always answered rapidly, and I am actually happy to refer family/friends to State Farm because of the customer service I have received. Thank you for making my life easier."
We responded:
"Thank you, Chris! I agree, Heather is the best! Happy New Year!"
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David Walker

November 16, 2024

1  out of  5
rating by David Walker
"Chris is real friendly and really good about taking your money but when it comes to going to bat for you he doesn't. Just allows the corporate adjusters make the decision."
We responded:
"David, I’m truly sorry about your experience with your claim. I am committed to providing excellent service and I’d appreciate the opportunity to discuss the situation. Please give me a call or stop by the office at your convenience. Again, I sincerely apologize for your experience and look forward to speaking with you and the chance to make things right."
Profile photo of Jennifer Abels

Jennifer Abels

August 24, 2024

5  out of  5
rating by Jennifer Abels
"Greg did an outstanding job getting us the best home and auto insurance. He was quick and efficient. You won’t go wrong with Greg and State Farm."
We responded:
"Jennifer, thank you for the 5 star review! Happy to hear that Greg was able to help you with your insurance! I’m looking forward to working with you! "
Profile photo of Mya Bryant

Mya Bryant

August 22, 2024

5  out of  5
rating by Mya Bryant
"Greg knows a lot about the products he can offer to best meet our needs and was very understanding and patient with our questions. We will definitely be recommending Greg to others and will always come to him for our insurance needs."
We responded:
"Mya, thank you for sharing your experience! We are happy to hear that Greg was able to help you and get all of your questions answered. Your recommendation means a lot to us and I appreciate your support! Thank you! - Chris"
Profile photo of Collin Abels

Collin Abels

August 22, 2024

5  out of  5
rating by Collin Abels
"I just went through the claims process with State Farm, and Chris Champion and Greg Kavy were extremely helpful throughout the process!"
We responded:
"Collin, thank you for sharing your experience! I’m glad to hear that Greg was able to help with the claims process for you. Please don’t hesitate to reach out if you ever need anything. We appreciate you! - Chris"
Profile photo of Deborah Boylan

Deborah Boylan

August 19, 2024

5  out of  5
rating by Deborah Boylan
"Everything regarding my policies were explained in great detail by Greg Kavy. Greg was very professional. Thank you"
We responded:
"Deborah, thank you for your feedback! I’m always happy to hear that Greg did such a great job for you. I appreciate your support, looking forward to working with you! Chris"
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Diana Kavy

August 19, 2024

5  out of  5
rating by Diana Kavy
"Very experienced personnel. Greg pointed out a few things that were missing in my insurance coverage and was added for very little expense but really increased my coverage."
We responded:
"Thank you, Diana! We are always here to help, I appreciate your continued support! Chris "